Effective Date: November 21, 2024

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TECHG-X LLC and its subsidiaries (“company”, “we,” “our,” “us”) are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website or use our services.

Information We Collect

We collect the following types of information:

Personal Information

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. Information you provide may include:

• Personal Identifiers: Name, email address, phone number, and mailing address.
• Property Information (if applicable): Property address, type, and other details related to risk profiling requests.
• Other Voluntary Information: Any information you include in message or request fields.

Usage Data

When you interact with our website, we may collect data about how the website is accessed and used. This may include:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Date and time of access
• Referring/exit pages

Device Information

We may collect information about the device you use to access our website, including:

• Device type (e.g., mobile, desktop, tablet)
• Operating system and version
• Browser type and settings

Location Information

We may collect location information from your device to customize the experience or services offered. This information is collected only with your consent where required by law.

How We Use Your Information

We may use the collected information for purposes such as:

• Providing Services: To process inquiries, feedback, and risk profiling requests.
• Enhancing User Experience: To improve website performance and usability.
• Analytics: To analyze trends, track user behavior, and improve our offerings.
• Compliance: To comply with legal obligations and enforce terms of service.
• Emergency Situations: To protect the safety, security, or legal rights of our users, staff, or the public when necessary.

Policies for Children Under 16

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided personal information, we will delete it promptly. If you believe a child under 16 has provided us with information, please contact us at contact@techg-x.com

How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

• With Service Providers: To assist us in delivering services, such as creating risk profiling reports.
• As Required by Law: If disclosure is necessary to comply with legal obligations or respond to lawful requests.
• Emergency Situations: When necessary to protect public health or safety, prevent harm, or respond to emergencies.
• Business Transactions: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include:

Right to Know
You have the right to request details about the personal information we have collected about you, including:

• The categories of personal information collected.
• The categories of sources from which the information was collected.
• The business or commercial purpose for collecting information.
• The categories of third parties with whom we share the information.

Right to Delete
You have the right to request that we delete your personal information, subject to certain exceptions.

Right to Opt-Out
You have the right to opt out of the sale of your personal information. Note: We do not sell personal information.

Right to Non-Discrimination
You have the right to non-discrimination for exercising your rights under the CCPA.

Authorized Agents
You may designate an authorized agent to make requests on your behalf. We will require verification of the agent’s authority to act on your behalf.

How to Exercise Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to the personal data we hold about you.
• Requesting corrections or updates to your personal data.
• Requesting the deletion of your personal information.

To exercise your rights, you can contact us using the details below:

Please include the following in your request:

1. The nature of your request (e.g., access, delete, etc.).
2. Sufficient information to verify your identity (e.g., name, email, or other details we have on file).

We will respond to verified requests within the timeframe required by the CCPA.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic. You can modify your browser settings to decline cookies, though some website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing your personal information.

International Data Transfers

If you access our website from outside the United States, your information will be processed in accordance with U.S. data protection laws, which may differ from those in your jurisdiction.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about our data practices.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:
Email: contact@techg-x.com